We collect and maintain different types of personal information in respect of the individuals with whom we interact. This personal information may include but is not limited to: (i) contact and identification information, such as your name, address, telephone number, and e-mail address; and (ii) any additional personal information you provide when contacting us through our Website or otherwise.
As a general rule, Caltex Resources collects personal information directly from you. From time to time, we may utilize the services of third parties and may also receive personal information collected by those third parties in the course of the performance of their services for us or otherwise. Where this is the case, we will take reasonable steps to ensure that such third parties have represented to us that they have the right to disclose your personal information to us.
We only collect information from you that is necessary to provide you with the products and services available through our Website and which enables us to manage, maintain, and develop our operations. For example, we collect information in order to: (i) establish, maintain and manage our relationship with you, including by contacting you, so that we may provide you with any services or communications that you have requested; (ii) be able to comply with your
requests; (iii) protect Caltex Resources against error, fraud, theft and damage to our Website, assets or other properties; (iv) enable us to comply with applicable laws or regulatory processes; and (v) any other reasonable purpose to which you consent. By consenting to our collection, use and disclosure of your personal information through our Website you allow us to fulfill the purposes for which we collect your personal information.
We may disclose your personal information to our affiliates and our respective employees, contractors, consultants, service providers and other parties who require such information to assist us with managing our relationship with you, including third parties that provide services to us or on our behalf. For example, we use third party service providers to assist us with our marketing and advertising activities and communications and these service providers may send you communications on our behalf.
Finally, your personal information may be disclosed: (i) as permitted or required by applicable law or regulatory requirements; (ii) to comply with valid legal processes such as search warrants, subpoenas or court orders; and (iii) for any additional purposes for which we have obtained your consent to disclose your personal information.
It is important to us that we collect, use or disclose your personal information only when we have your consent to do so. Depending on the sensitivity of the personal information, your consent may be implied, deemed (using an opt-out mechanism) or express. We will seek your consent at the time that we collect your personal information.
You may change or withdraw your consent at any time, subject to legal or contractual obligations and reasonable notice, by contacting our Privacy Officer using the contact information set out below. If you withdraw or vary your consent, we may not be able to provide you with the communications and/or services you request through our Website. For example, if you would like to receive our newsletter, but are not willing to provide your email address, we will not be able to fulfil your request.
Caltex Resources will endeavour to maintain commercially reasonable physical, technical and procedural safeguards that are appropriate based on the sensitivity of the personal information in question. These safeguards are designed to prevent your personal information from loss and unauthorized access, collection, use, disclosure, copying, modification, disposal or destruction.
You can ask to access the personal information that we have received from or possess about you. If you want to review, verify or correct your personal information, please contact our Privacy Officer.
When requesting access to your personal information, please note that we may request specific information from you to enable us to confirm your identity and right to access, as well as to search for and provide you with the personal information that we hold about you. If you require assistance in preparing your request, please contact our Privacy Officer.
Your right to access the personal information that we hold about you is not absolute. In the event that we cannot provide you with access to your personal information, we will endeavour to inform you of the reasons why, subject to any legal or regulatory restrictions.
It is important that the information contained in our records is both accurate and current. If your personal information happens to change during the course of our relationship, please keep us informed of such changes. You may change or update the information we have about you through the Website or by contacting us at firstname.lastname@example.org. In some circumstances we may not agree with your request to change your personal information and will instead append an alternative text to the record in question.
We don’t keep your personal information forever. We keep your personal information as long as is reasonably necessary for us to complete our dealings with you, or as may be required by law, whichever is longer.
Our Website may contain links to other websites that may be subject to less stringent privacy standards. These links are provided for your convenience only and you assume all risk for
clicking these links to other websites. We cannot assume any responsibility for the privacy practices, policies or actions of the third parties that operate these websites. Caltex Resources is not responsible for how such third parties collect, use or disclose your personal information.
Sr. Vice President, Finance & CFO
Caltex Resources Ltd.
1500, 717 – 7th Ave SW
Calgary, AB T2P 0Z3
Attn: Brent Bracken
**If you choose to communicate with us via email, please be aware that email is not a 100% secure medium for sending any personal or confidential information to us. **